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PNC Bank personal loans: 2025 review

Updated on June 14, 2025

At a glance

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4.2
Rating: 4.2 stars out of 5
Bankrate Score
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Availability
Rating: 4.5 stars out of 5
4.5
Affordability
Rating: 5 stars out of 5
5.0
Customer Experience
Rating: 4.4 stars out of 5
4.4
Transparency
Rating: 2.5 stars out of 5
2.5

About Bankrate Score

Bankrate's take: PNC Bank offers some of the shortest terms of the lenders Bankrate reviewed, allowing consumers to pay off a loan in as little as six months. Combined with low rates and no origination fees, a PNC personal loan may be a good fit for small loans you’d like to pay off quickly. 

Lender Details

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Loan amount

$1,000 to $35,000

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APR from

7.89% to 24.74%

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Term lengths

6 to 60 months

PNC is best for small, short-term personal loans

If you’re a little short on cash but want to pay off the money you borrow in less than a year, PNC’s six-month term option may help. Low starting APRs and no origination fees could make a PNC loan cheaper than many competitors. You can even add a co-applicant if you don’t qualify for the amount you need on your own. 

For a lower payment, you can choose a term as long as 60 months. And if you prefer to do all your banking under one roof, PNC also offers standard bank products like checking and savings accounts.

But PNC Bank personal loans are only available in 26 states, so confirm that you live in an eligible state before setting your sights on this lender.

PNC personal loan purposes

Like most loans, you can use a personal loan from PNC Bank for nearly any (legal) purpose. Common ways to use a personal loan include debt consolidation, home improvement, large purchases and emergency expenses.

But PNC Bank doesn't allow its funds to be used to pay for higher education expenses or to refinance student loan debt.

Where PNC stands out

  • Short repayment term options: If your goal is to pay your debt off quickly, PNC Bank offers terms as short as six months. In comparison, most personal loan lenders require a term of at least two years. If you can afford the higher monthly payment that comes with a shorter repayment term, PNC is a great option.
  • Co-applicants allowed: PNC is one of a handful of lenders that allow you to apply with a creditworthy co-borrower to improve your eligibility. While you may snag a lower rate on a joint loan than you could qualify for alone, remember that your co-borrower is equally responsible for the debt. If you fall behind in repayment, their credit will be damaged.
  • Competitive APRs: With a starting APR of just 7.89 percent, PNC's loans are an affordable option for borrowers with good credit. And if you have fair credit, your rate may be closer to 25 percent, which is still significantly lower than the 35.99 percent cap found at many fair credit lenders.

Where PNC falls short

  • Rates and requirements not easily found online: You need to use the rate tool to get a quote based on your ZIP Code, and the approval requirements aren’t disclosed on PNC’s website.
  • Not available in all states: PNC personal loans are only available in 26 states and Washington, D.C. Enter your ZIP Code in the rate tool to determine whether PNC offers personal loans where you live. 
  • Prequalification is not offered: You’ll need to agree to a hard credit pull to check your eligibility and rates, which could negatively impact your credit.

PNC customer resources

Customer support

PNC Bank customer service representatives are available by phone Monday through Friday from 8 a.m. to 9 p.m. ET, or Saturdays and Sundays from 8 a.m. to 5 p.m. If you prefer in-person service, you can also visit a branch in your area. 

Digital experience

PNC offers a highly rated mobile app, scoring 4.9 stars out of 5 with over 1.7 million ratings on the App Store. All types of accounts can be checked through the app, including checking, savings, credit cards and loans. For additional security, PNC customers can set up ID using touch or facial recognition on their mobile devices.

How this lender compares

logo
Rating: 4.2 stars out of 5
4.2
Bankrate Score
APR from
7.89% to 24.74%
Loan Amount
$1,000 to $35,000
Term Length
6 to 60 months
Min Credit Score
Not disclosed
logo
Rating: 4.8 stars out of 5
4.8
Bankrate Score
APR from
8.99%-23.99%
Loan Amount
$2,000-$50,000
Term Length
36 to 60 months
Min Credit Score
700
logo
Rating: 4.5 stars out of 5
4.5
Bankrate Score
APR from
6.99%-24.49%
Loan Amount
$3,000-$100,000
Term Length
12-84 months
Min Credit Score
Not disclosed

PNC vs. TD Bank

PNC Bank offers a much wider variety of repayment terms to choose from than TD Bank, which limits repayment to 36, 48 or 60 months. If you need a co-applicant to qualify, you’ll also be out of luck at TD Bank since it only allows individual applications. 

But TD Bank has an edge over PNC when it comes to borrowing power, giving you access to up to $50,000, compared to PNC’s $35,000 limit. It also beats PNC's funding times, with access to funds within one business day instead of the two or more days it takes to receive money from a PNC personal loan.

Read our full TD Bank review

PNC vs. Wells Fargo

PNC Bank beats Wells Fargo for small personal loans: You need to borrow at least $3,000 at Wells Fargo, compared to PNC’s $1,000 minimum loan amount.  Wells Fargo also doesn’t allow co-applicants, which means that PNC Bank may better meet your needs if you need someone else’s income to help you qualify for a higher loan amount or lower rate. 

But Wells Fargo is the clear winner for large loan amounts, giving qualified borrowers access to up to $100,000. If you need a longer term to keep your payment low, Wells Fargo offers terms of up to 84 months, compared to PNC's 60-month maximum.

Read our full Wells Fargo review

Do you qualify for a PNC Bank personal loan? 

PNC doesn't provide details about its qualifying requirements, but you’ll need the following for approval consideration:

  • Valid Social Security number
  • Proof of two years’ worth of address history
  • A valid government-issued photo ID
  • Proof of your annual income
  • Income and employer information for any co-applicant
  • Creditor information (if using the loan for debt consolidation)

How to apply for a personal loan with PNC Bank

  1. Fill out the online application. The application can be completed on PNC’s website, where you’ll choose the loan amount and repayment term you prefer. PNC doesn’t offer prequalification, so you'll have to agree to a hard credit pull to understand your eligibility.
  2. Wait for your loan decision. Once you apply and upload the required documents, you should receive a decision within a few days. 
  3. Sign paperwork at the branch. If the lender approves your loan application, carefully review the loan contract before signing it. Existing customers can sign the agreement online, but new customers may need to visit a branch to finalize the loan.

How Bankrate rates PNC

Overall Score 4.2 Explanation
Availability 4.5 Offers a wide variety of loan terms and low APRs compared to other personal loan lenders, and even allows co-applicants.
Affordability 5.0 Offers competitive rates, no origination fees and an autopay discount.
Customer Experience 4.4 Online application with customer service available seven days a week.
Transparency 2.5 Rates aren’t displayed without using the rate tool, qualification requirements aren’t on site and there is no prequalification option.

Methodology

Bankrate's trusted personal loans industry expertise

48

years in business

45

lenders reviewed

20

loan features weighed

900

data points collected

Bankrate considers 20 factors when reviewing lenders. Credit requirements, APR ranges, fees, loan amounts and flexibility are all taken into account so that ratings are representative of how competitive lenders are for a wide range of credit profiles and budgets. The Bankrate Score for personal loans consists of four categories:

  • Availability: What the minimum loan amounts are, its eligibility requirements and loan turnaround are considered in this category.
  • Affordability: The interest rates, penalties and fees are measured in this section of the score. Lower rates and fees and fewer potential penalties result in a higher score.
  • Customer experience: This category covers customer service hours, if online applications are available, online account access and mobile apps.
  • Transparency: This category is measured by how accessible credit requirements, rates and fees are on the lender's page. We also considered whether prequalification was available, as all these factors are key for consumers to make an informed decision.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

What customers think

What people across the web are saying about PNC

PNC scores an average rating of 1.3 stars out of 5 on Trustpilot with 1,529 reviews as of May 15, 2025. The bulk of the reviews cite poor online customer service and frustration with getting issues resolved for deposit and loan accounts. One user said, in part:

"They have the worst online service, continually fails to recognize my information. It even stated my account number was not correct multiple times. They make paying off your loan a headache, I would have chosen a different bank to finance my car through if I could have."

- Trustpilot User

That said, there are relatively few reviews compared to over a million largely 5-star reviews on PNC’s digital app. Most of the positive Trustpilot reviews refer to good experience with in-person contact with bank employees who took extra time to meet the needs of their customers. 

Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate. Please see the issuer’s website for updated terms and conditions.

Community PNC scores

CTA PNC
PERSONAL LOAN

PNC

Dive into community reviews below and see what others think about PNC.

3.7 Star Icon
24 ratings
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Score breakdown
5 stars
17%
4 stars
54%
3 stars
21%
2 stars
0%
1 star
8%
Score by category
Overall rating 3.7 / 5
Fees & closing costs 3.8 / 5
Funding time 3.9 / 5
Customer service 3.9 / 5
Application process 4 / 5
Online portal or mobile app 3.6 / 5
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In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.

Community Reviews

See what users like you are saying about PNC.
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Anonymous Borrower
August 20, 2024
Describe your experience with the application process
It was simple it was explained step by step
Loan purpose
Home project loan
Score by category
Fees & closing costs 5 / 5
Funding time 5 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Application process 5 / 5
Anonymous Borrower
August 20, 2024
Describe your experience with the application process
It was just a smooth process from beginning to end
Describe your experience with customer service
I didn’t need customer service
Loan purpose
Home project loan
Score by category
Fees & closing costs 4 / 5
Funding time 4 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Application process 4 / 5
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